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University Center Technical Services

Mission

To offer a variety of technical services from a skilled specialist to clients of academic institutions or corporations interested in promoting the effective use of technology.

What Can We Offer?

Technical consulting, training, and support with acute expertise and extensive experience in LAN/WAN administration, facility design for IT networks, multi-media training/classrooms, and interactive videoconferencing. UC Technical Services provides technical support for academic institutions and businesses through cost effective contractural fees for service on an hourly, daily or other customized period to specifically meet client's needs.

Network Consulting: Specific areas of specialization include, but are not limited to:

  • LAN/WAN analysis and administration
  • Network topology design and planning
  • Systems Analysis

Video Consulting: A full array of consulting services are available as described below:

  • Facility/network infrastructure analysis for IVC expansion or redesign
  • Assistance in new equipment purchases
  • Equipment installation, troubleshooting and reconfiguration
  • Short or long term technical support
  • On-site support or via remote network access
  • Dedicated videoconferencing room design and layouts
  • Consulting and demonstration of IVC peripherals and presentation formats
  • Customized Faculty/Staff development &/or training in IVC technology
  •  IVC Basic Training Guide for Faculty/Staff
  • Pre-purchase on-site beta testing of IVC equipment
  • Full support of IVC standard compliant ISDN and/or Video over IP IVC equipment including: Polycom, Tandberg, and others
  • Expertise with supporting and installing H.320/323 Video Gateway boxes
  • Expertise with supporting and installing IP based Multipoint Control Units (MCUs)

Senior Consultant

John Reeg's expertise covers all areas of LAN/WAN administration, systems analysis and facility design. He also possesses acute expertise in interactive videoconferencing from systems design to full integration and end user training, of which he is known regionally and nationally as a recognized expert in the field. John has a master's degree in education as well as bachelor degrees in both education and business administration/CIS. John has served in a wide variety of MIS and instructonal technology leadership positions for over 20 years throughout the Western United States at all levels of Education as well as in Corporate positions.

Find out more  Read about additional services and client comments.  To learn more about how we can help you with technology solutions that meet your specific needs, contact:

John Reeg, Coordinator of Technology Services
University Center of North Puget Sound
Phone: 425-259-8903
Email: john.reeg@uceverett.org